Beginner

How AI Actually Works

You use AI every week. This track explains what it is actually doing, no math, no code, so you can govern, budget for and make sound decisions about it.

4 lessons· All free

  1. 01

    What an LLM Actually Is (Without the Math)

    You use AI every week, but what is it actually doing? An accurate mental model of how AI works, with zero math, so you can make sound decisions.

    9 min read
  2. 02

    Why AI Makes Things Up

    AI invents facts, citations and numbers and states them with total confidence. Here is why it happens, where it is most dangerous, and how to stay safe.

    10 min read
  3. 03

    Giving AI Your Own Knowledge

    AI knows the public internet but nothing about your company. Here is how it can answer from your own documents, the pattern behind every serious AI tool.

    11 min read
  4. 04

    Prompting vs. Knowledge vs. Training

    There are three ways to customize AI for your business. They differ in cost by a factor of thousands. Most teams reach for the wrong one first.

    10 min read